Terms and Conditions
Welcome to DNK Gold.in! By accessing or using our website (the “Site”) and services, you agree to comply with and be bound by the following terms and conditions. Please read these carefully before using our platform. If you do not agree with any part of these terms, you must not use our Site.
1. Definitions
- “We,” “Us,” or “Our” refers to DNK Gold.in.
- “You” or “User” refers to any individual or entity accessing or using the Site.
- “Vendor” refers to businesses or individuals selling products on DNK Gold.in.
2. Eligibility
By using our platform, you represent that:
- You are at least 18 years old.
- You have the legal authority to enter into this agreement.
- You are not prohibited from accessing the Site under applicable laws.
- Need BIS Registration Number.
3. Account Registration
- You must create an account to purchase or sell products on the Site.
- You are responsible for maintaining the confidentiality of your account credentials.
- You agree to provide accurate, current, and complete information during registration.
4. Vendor Responsibilities
- Vendors must ensure all products listed are authentic and comply with applicable laws.
- All jewelry must include accurate descriptions, certifications, and pricing.
- Vendors are responsible for shipping, warranties, and handling customer inquiries related to their products.
5. Purchasing and Payments
- All payments must be made through our secure payment gateway.
- Prices on the Site are subject to change without prior notice.
- We do not guarantee the availability of any product at the time of purchase.
6. Shipping and Delivery
- Shipping timelines are provided by the Vendor and are estimates only.
- DNK Gold.in is not liable for delays caused by third-party shipping providers.
- Users must inspect products upon delivery and report any issues within 7 days.
7. Returns and Refunds
- Return and refund policies vary by Vendor. Please review the Vendor’s policies before purchase.
- Refunds will only be processed once the Vendor confirms receipt and inspection of the returned item.
- DNK Gold.in is not responsible for disputes between Users and Vendors.
8. Prohibited Activities
Users and Vendors are prohibited from:
- Listing counterfeit or illegal products.
- Misrepresenting product information.
- Using the Site for fraudulent or malicious activities.
- Violating any local, state, or international laws.
9. Intellectual Property
- All content on the Site, including text, graphics, logos, and images, is the property of DNK Gold.in or its licensors.
- Users may not copy, reproduce, or distribute Site content without prior written permission.
10. Limitation of Liability
- DNK Gold.in is a platform connecting buyers and sellers and does not own or control the products listed.
- We are not responsible for:
- The authenticity or quality of products sold by Vendors.
- Errors, delays, or interruptions in service.
- Losses arising from transactions between Users and Vendors.
11. Dispute Resolution
- Disputes between Users and Vendors must be resolved directly.
- DNK Gold.in may assist in mediating disputes but does not guarantee resolutions.
- Any legal action against DNK Gold.in must be filed in [Your Jurisdiction], governed by the laws of [Your Country/State].
12. Termination
- We reserve the right to terminate your account and access to the Site at our discretion, without notice, for violations of these Terms.
13. Changes to Terms
- We may update these Terms from time to time. Changes will be effective immediately upon posting.
- Continued use of the Site after changes indicates your acceptance of the updated Terms.
14. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
- Email: contact@dnkgold.in
- Phone: +91-XXXXXXXXXX
Thank you for choosing DNK Gold.in. We look forward to serving you!
